The Fine Print (Legal)
The Fine Print (Legal)
Welcome to Hearthril. We help you capture your family’s voices and stories as unique animated keepsakes. Because our work involves children’s voices and creative customizations, we need to set clear rules to keep everyone safe, respected, and protected.
By using Hearthril, you agree to the following:
1. Terms of Service
What We Do
Hearthril creates custom animated videos based on recordings and stories you submit.
Your Responsibilities
You confirm that you are the parent/legal guardian of any child included in the recordings.
You confirm that you own or have rights to any materials you submit.
You agree not to upload harmful, offensive, or copyrighted content you don’t own.
You understand our animations are creative interpretations, not exact reproductions.
Payments & Refunds
Prices are clearly shown before purchase.
Payments are processed securely.
Refunds follow the policy in Section 4.
Intellectual Property
You retain ownership of your recordings and stories.
By submitting them, you grant Hearthril a license to use them only for creating your animation.
You own the final video for personal, non-commercial use.
Unless you opt out, you grant Hearthril permission to use anonymized clips of your video for promotional purposes.
Limits of Liability
Hearthril is not liable for indirect damages (e.g., lost files, dissatisfaction with style).
Our liability is capped at the amount you paid for your order.
Governing Law
These terms are governed by Texas law. Disputes will be resolved through binding arbitration in Texas unless required otherwise by law.
2. Privacy Policy
What We Collect
Audio/story recordings you upload
Account info (name, email, payment details)
Basic analytics (cookies, site usage)
How We Use It
To create your animation
To communicate with you about your order
To improve our services
Children’s Privacy (COPPA)
Only parents/guardians may submit content.
We do not knowingly collect information directly from children under 13.
Parents must give consent (see Section 3).
You may request deletion of recordings at any time by emailing hello@hearthril.com.
Data Storage & Security
Files are stored securely and only used to complete your project.
Recordings are retained only as long as needed for production.
Customers may request deletion at any time.
Sharing
We never sell or rent your data.
We only share with trusted providers (payment processors, file hosting) necessary to deliver your order.
3. Parental Consent
By ordering from Hearthril, you confirm that you are the parent or legal guardian of the child/children in the recordings and give consent for Hearthril to:
Use the recordings solely to create and deliver your custom animation.
Store recordings securely until your project is complete.
Request permission (optional) to use short anonymized clips for promotional purposes.
You may withdraw consent and request deletion of all files at any time by contacting hello@hearthril.com.
4. Refund Policy
Because each Hearthril video is custom-made, our refund policy is limited.
Eligible Refunds
Full refund if you cancel before approving the initial concept/storyboard.
Duplicate charges.
If Hearthril cannot complete your order.
If the delivered file is corrupted/unviewable and we cannot resolve it.
Not Eligible for Refunds
After you approve the concept/storyboard and animation work has begun.
Creative differences (animation style or design).
Customer error (wrong file, unclear audio, copyrighted material).
Revisions
Includes 1 minor revision (e.g., correcting subtitles, trimming silence).
Major changes require a new order.
How to Request
Email hello@hearthril.com within 7 days of delivery with your order details.
5. Contact Us
If you have questions about these terms, email us: hello@hearthril.com.
Welcome to Hearthril. We help you capture your family’s voices and stories as unique animated keepsakes. Because our work involves children’s voices and creative customizations, we need to set clear rules to keep everyone safe, respected, and protected.
By using Hearthril, you agree to the following:
1. Terms of Service
What We Do
Hearthril creates custom animated videos based on recordings and stories you submit.
Your Responsibilities
You confirm that you are the parent/legal guardian of any child included in the recordings.
You confirm that you own or have rights to any materials you submit.
You agree not to upload harmful, offensive, or copyrighted content you don’t own.
You understand our animations are creative interpretations, not exact reproductions.
Payments & Refunds
Prices are clearly shown before purchase.
Payments are processed securely.
Refunds follow the policy in Section 4.
Intellectual Property
You retain ownership of your recordings and stories.
By submitting them, you grant Hearthril a license to use them only for creating your animation.
You own the final video for personal, non-commercial use.
Unless you opt out, you grant Hearthril permission to use anonymized clips of your video for promotional purposes.
Limits of Liability
Hearthril is not liable for indirect damages (e.g., lost files, dissatisfaction with style).
Our liability is capped at the amount you paid for your order.
Governing Law
These terms are governed by Texas law. Disputes will be resolved through binding arbitration in Texas unless required otherwise by law.
2. Privacy Policy
What We Collect
Audio/story recordings you upload
Account info (name, email, payment details)
Basic analytics (cookies, site usage)
How We Use It
To create your animation
To communicate with you about your order
To improve our services
Children’s Privacy (COPPA)
Only parents/guardians may submit content.
We do not knowingly collect information directly from children under 13.
Parents must give consent (see Section 3).
You may request deletion of recordings at any time by emailing hello@hearthril.com.
Data Storage & Security
Files are stored securely and only used to complete your project.
Recordings are retained only as long as needed for production.
Customers may request deletion at any time.
Sharing
We never sell or rent your data.
We only share with trusted providers (payment processors, file hosting) necessary to deliver your order.
3. Parental Consent
By ordering from Hearthril, you confirm that you are the parent or legal guardian of the child/children in the recordings and give consent for Hearthril to:
Use the recordings solely to create and deliver your custom animation.
Store recordings securely until your project is complete.
Request permission (optional) to use short anonymized clips for promotional purposes.
You may withdraw consent and request deletion of all files at any time by contacting hello@hearthril.com.
4. Refund Policy
Because each Hearthril video is custom-made, our refund policy is limited.
Eligible Refunds
Full refund if you cancel before approving the initial concept/storyboard.
Duplicate charges.
If Hearthril cannot complete your order.
If the delivered file is corrupted/unviewable and we cannot resolve it.
Not Eligible for Refunds
After you approve the concept/storyboard and animation work has begun.
Creative differences (animation style or design).
Customer error (wrong file, unclear audio, copyrighted material).
Revisions
Includes 1 minor revision (e.g., correcting subtitles, trimming silence).
Major changes require a new order.
How to Request
Email hello@hearthril.com within 7 days of delivery with your order details.
5. Contact Us
If you have questions about these terms, email us: hello@hearthril.com.